CHAPTER 3 STRATEGIES PHASE
3.7. Fetakgomo Local Municipality’s development strategies: meeting the development challenges
3.7.1. Spatial rationale (Output 04)
Values Descriptive analysis
the laws of the land but also one another in a performance relationship - this emphasises mutual respect and regard for dignity of a person or his/her responsibility.
Consultation Regular consultation with the people about the services FTM provides.
Service Standards Need to specify the quality of services people can expect.
Access Increase access to services especially people disadvantaged by attitude related barriers.
Courtesy Treatment of customers with courtesy and consideration. Things such as smile, respect for customs, apology if things go wrong – this cost nothing Information Provide more & & better information about services so that customers have full, accurate relevant and up-to-date information about services they are entitled to receive.
Openness and Transparency
Tell people how FTM runs, its departments cost and who is in charge.
Redress If the promised standard of services is not delivered
(failures/mistakes/performance problems occur), citizens should be offered an apology, a full explanation and a speedy and effective remedy;
and when the complaints are made, citizens should receive a sympathetic, positive response.
Value for Money Give the best possible value for money so that customers feel that their contribution through taxation is used effectively, efficiently and savings ploughed back to improve their lives. The implementation of Batho Pele Principles is continuous process, not a once off-task, to be done all the time
Source: Constitution (RSA, 1996) and RSA (Batho Pele Principles)
These values bind the personnel in particular and the Municipality in general in the exercise of its executive authority. The Municipality must give effect to its IDP and conduct its affairs in a manner which is consistent with this IDP.
3.7. Fetakgomo Local Municipality’s development strategies: meeting the development
KPA Development challenge/issue
Code Development strategies Outcome
Land invasion SP.3 Engage the COGHSTA& traditional authorities on land use issues in order to create conducive environment for sustainable development
Social cohesion
SP.4 Develop and implement mechanisms to protect land which is earmarked for development
Dispersed settlement, uncoordinated &
chaotic land use
SP.5 Enforcement and implementation of land development policies i.e ensure proper co- ordination of land use development &
management
Compatible rural development &
environmental sustainability SP.6 Identify & protect strategic areas for
promotion of clusters & integrated development
Sustainable human settlement &
effective information Unease location of
spaces within the Municipality
SP.7 Optimal utilisation of GIS
Environmental problems
SP.8 Undertake environmental awareness i.e advocate disengagement with wood &
encourage solar and other sources of energy friendly to environment
Clean, safe and healthy
environment Unserviced land for
Township establishment
SP.9 Engagement with Service Authority (SDM, ESKOM etc.)
Established Township Establishment 3.7.2. Municipal transformation and organisational development (Output 01 and Output 07)
The long-term goal of the municipality is to have an organisation that is transformed, promote compliance to relevant legislations, skills (competency) development of officials and councillors and development of policies and by-laws that promote service delivery and sound organisational management.
Objective: “To build FTM’s capacity by way of raising institutional efficiency, effectiveness and competency”
KPA Development challenge/issue
Code Development strategies Outcome
Municipal transformat ion and organisatio nal developme nt
Inadequate institutional
governance systems
I.1 Review and implementation of municipal planning frameworks, e.g. IDP/Budget, Communication Strategy just to mention a few
Synchronised
planning, credible IDP/Budget
I.2 By-laws: Implementation of the approved, finalisation of outstanding, design and identification new by-laws
Improved regulatory environment
1.3 Implementation of Disaster Recovery Plan (DRP)
Data retrieval/storage I.4 Enhance & improve legislative compliance Attainment of
transformation &
strengthening of
levels of institutionalisation
I.5 Ensure provision of adequate & reliable information management systems
Effective and efficient information management
KPA Development challenge/issue
Code Development strategies Outcome
I.6 Ensure realistic human resources development and effective Human Resource Management
Improved institutional performance
1.7 Engage various stakeholders for training programmes support
I.8 Alignment of training programmes with needs
I.9 Ensure implementation of Performance Management System
Institutional
accountability &
attainment of municipal goals
1.10 Promoting employment equity Practices or factors that positively promote employment equity and diversity I.11 Implementation of Anti-Corruption and
Fraud Prevention Strategy
Prevention of corruption &
enhanced institutional accountability
I.12 Ensure provision of efficient fleet management
Sustainable transport service
I.13 Maximise monitoring, evaluation and reviewing of accountability systems
Improved
transparency and fairness
I.14 Provide effective legal services Maximum compliance I.15 Ensure maintenance of municipal facilities Safe environment I.16 Ensure compliance to applicable labour
legislation
Productive &
performance focused
personnel &
maximum compliance to legislation
I.17 Mobilise for empowerment of IGR forums i.e IDP forum, LED forum etc
Functional forums I.18 Engage SDM, COGHSTA, and LEDET &
MDB in devolving some of the feasible powers & functions i.e water provisions, roads and trade regulations etc.
More accountable Municipality,
improved viability &
increased role in bringing improved quality of life to local community
I.19 Lobby for partnership with stakeholders in favour of popularisation & collective implementation of MTAS (Municipal Turn Around Strategy)
Municipal transformation, organisational
development & good governance
Reconfiguration of Municipalities
I.20 Lobby for partnership in favour of FTM retaining its institutional establishment in view of the sterling municipal performance highlighted in the Analysis Phase as well as mitigating strategies entailed .
Sustainability of FTM as a leading & well- government
Municipality 1.21 Lobby for reconfiguration with similar
municipalities